Refund and Cancellation Policy

A self-paced trading course is delivered in full the moment you pay, so it is treated as a digital product consumed on delivery.

If you have not opened any lesson, you may request a refund within seven days of purchase and we will process it in full.

Once any lesson has been opened, the course is treated as delivered and refunds are not available. Our systems record first access, so we can confirm this either way.

This applies regardless of how much of the course you go on to watch. If you were charged twice, charged for a course you did not buy, or the material is genuinely not what the course page described, write to us and we will put it right.

Tell us before the first session starts and we will move you to the next running of the same class where one is scheduled. Once a session has run, a seat that went unused is not refundable. The seat was held for you and could not be sold to anyone else.

If we cancel a class, every enrolled student is refunded in full, automatically, to the original payment method. If we move a session and the new time does not work for you, tell us and you may take a full refund instead.

Email ksingh@kumarsingh.live from the address on the order, with your order number and what happened. We acknowledge every request within 48 hours and give you a decision within seven working days. We answer every request, including the ones we have to decline.

Approved refunds go back to the original payment method through our payment provider, and we initiate them within seven working days of approval. Banks typically take a further five to seven working days to show the credit, and that part is not in our hands. We do not issue refunds in cash, to a different account, or as store credit.

If you believe a charge is wrong, contact us first. Raising a chargeback without contacting us suspends account access while the dispute is open, and we would rather resolve it directly and faster.

Nothing in this policy limits your rights under the Consumer Protection Act, 2019, including in cases of misrepresentation, defective delivery, or failure to provide the service described on the course or class page. If you are not satisfied with our decision, our Grievance Redressal page sets out how to escalate.

Refund questions: ksingh@kumarsingh.live

Kumar Singh Global Trading Academy (OPC) Private Limited is not registered with SEBI or any financial regulatory authority in India or elsewhere. We are not an investment adviser, research analyst, broker, or portfolio manager. All content is educational only and does not constitute investment advice.

Trading and investing carry a real risk of loss, including your entire capital. Past performance is not indicative of future results, and no methodology guarantees a profit or any specific outcome.